Below are instructions on how to divert your calls with a BT provider (other providers may vary ). Please contact your service provider for further instructions, for assistance setting up your diverts.

Just follow these simple instructions:

  1. Press the * key
  2. Enter one of these codes:
    • 21 to divert all calls
    • 61 to divert calls you don’t answer within 15 seconds
    • 67 to divert calls when your phone is engaged

Press the * key again
Enter the phone number you want to divert calls to
Press the # key

To check Call Diversion is on:

  1. Press the * key
  2. Press the # key
  3. Enter the code you used when you switched on call diversion (21, 61 or 67)
  4. Press the # key again

To switch off call diversion

  1. Press the # key
  2. Enter the code you used when you switched on call diversion (21, 61 or 67)
  3. Press the # key