Your Company’s Exclusive London 0207 Live Telephone Answering Service

Available on a 24 Months, 12 Months, 6 Months, 3 Months and Monthly packages - From £20 p/mo rate.

Offering your company the opportunity to have telephones answered professionally live in your company name, with all messages electronically emailed to you during the working weekdays. Off-peak hours dedicated MP3 recording voicemails and transcript automatically emailed to you.

Included:

✔ Exclusive 0207 live telephone answered in your company name - personalised greeting and menu with UK diversion options

✔ Out Of Hours Voice Box and option to personalise, and diversion options via customisable IVR menu

We pick up answering your company telephone, with details of your company and services, no AI, just your phone secretary knowing you and your business.

How we know the call is for you

You have your own dedicated telephone number, as client’s are looking for London 0207 telephone numbers an exclusive line is allocated just for your company. We also can request other geographical telephone numbers.company information presents automatically to your PA here at Moneypenny. With our AI technology returning key information in real time, they talk as confidently and knowledgeably as any member of your in-house team.

We can tell if they’ve called before

If the person ringing has called before, our AI technology tells your PA their name (so there’s no need to ask again), who they asked for and why. Similarly, if you have VIPs who you want treated differently, or for less valuable calls to ring out, just let us know.

We’re able to have a free-flowing conversation

Not working to rigid scripts means your PA can use their knowledge and experience to have warm and informed conversations with your callers. That’s how we know we’ve done our job perfectly - when callers assume they’re speaking to someone in your team.

We know your team’s real-time availability

Unlike other telephone answering providers who can only support a limited number of basic diaries, e.g. new enquiry line, your PA has access to live availability, call transfer and messaging preferences for each of your team members. Changes can be made at any time via our app, portal, or even reading your Microsoft Teams status if available.

We carry out the necessary steps to complete the call

Need your PA to qualify leads, book appointments or take payments? No problem. What’s more, unlike a traditional receptionist, we’re able to transfer calls to you in-office or at home e.g. via Microsoft Teams; send messages via email or text (you choose) and even tie your marketing activity to every new enquiry.